Product Overview

The Results Reservation System offers a cost-effective, easy-to-use solution based on the latest technology. It provides airlines with an indispensable strategic tool in todays� and tomorrows� highly competitive marketplace. Results may either be operated as a stand-alone system or in combination with one or multiple GDS�s thus providing both the benefits of global distribution through distribution partner systems with the control over an airline�s own reservation system on a flexible, scalable and robust platform.

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The Results airline reservation system is a sophisticated platform for the automation of airline inventory management and passenger reservations. It provides the stability, functionality and performance of a mainframe coupled with the flexibility of a modern platform and the ease of a graphical user interface.

The application is based on a client/server model using personal computers with Windows as a user front-end and a UNIX database engine for the main business logic and data repository. The system distributes the processing workload on a networked array of processors. It provides customizable interfaces to external reservation systems.

The system is targeted at:

• Smaller to mid-size airlines (1-20 million passengers) in need of a complete solution for the automation of the entire reservations and inventory management process.
• Large airlines wishing to assign specific reservations functions to a modern platform which can easily be operated alongside their legacy system (i.e. Results as a �satellite� to an existing mainframe, say for low-cost operations.
• Large airlines seeking a step-by-step migration path from their legacy system to a flexible, modern software platform.

Concept

Results breaks with the philosophy of existing mainframe based airline reservation systems. Its innovative system and networking architecture, database design and use of industry standard components provide a highly flexible platform for an airline�s operational environment. It is geared to the needs of international, domestic, regional and charter carriers.

Results gives an airline in-house control over its own inventory while facilitating worldwide distribution of its product through the Internet and or one or multiple l CRS/GDS systems. Results is more than an airline reservations system. It provides interfaces to yield management tools, accounting and planning applications. All operations data is shared on the network and easily accessible by any type of application. Results provides an airline with full control over its most valuable asset�its data!

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System Architecture

Results system topology consists of a central site Local Area Network with dedicated file, application, communication and database services. Wide Area Network bridges connect remote agents to the central site. Host gateways enable the connectivity to the distribution systems (CRS/GDS) or SITA/ARINC messaging services. Client/Server computing uses dedicated, specialized software to perform highly demanding tasks, such as database management, managing transactions, communication links, or any other computing-intensive tasks.

The server software can be shared across a network. Results, along with other applications, running on standard personal computers, can send messages to the server, instructing the server to execute the requests. These front-end program clients connect to a single, extremely high performance system which shares the main business logic instead of duplicating it across the workstations. This architecture provides a very scalable solution from small to large airlines.

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Product Features

Results covers an extensive list of features and functions a modern airline requires to provide sophisticated and efficient services to its customers.

General	Client/Server Application Relational Database Connectivity to multiple GDS/CRS Graphical User Interface Online/Offline Operation Local Language Support Multiuser Support Platform Portability
Reservation Functions	Schedule Management Inventory Control Booking Files Customer Profiles Fares & Pricing Ticketing & Ticketless Queueing Passenger Reallocation
Web Booking Engine	Highly efficient business process implementation Customizable availability parameters Extensive fares & pricing capabilities Multi-currency support Multiple payment options Advanced Seat Reservation Boarding Pass Printing Travel Agency Access
Departure Control/Check-In	Results may be operated with its own Departure Control System or in conjunction with 3rd party DCS Systems on the basis of standard airline protocols and messages.
Decision Support Management Reporting	Extensive Data Analysis Sales and Marketing Information Management Management Reports Operations Reports Yield Management Interfaces
Other Functions	Accounting Interfaces Document Creation and Printing General Information System Online Help
Support Functions	Security Auditing File Maintenance Backup and Recovery Communication Services (ALC, X.25,..., MQ Series)
Interfaces	Global Distribution Systems (GDS) Accounting, Revenue Accounting Systems Web Booking Engines PROS Yield Management ATPCO ARC Flight Tracking Flight Schedule Creation Flight Information Systems
System Requirements	UNIX/Linux Server, Informix Database, Tuxedo Microsoft Windows Server (RDP or Citrix Client) Network Infrastructure